Why a PDF becomes too large for email
Scanned pages, high-resolution photographs, presentation exports, and image-heavy reports can make a PDF much larger than a normal email attachment. The email service may measure the complete message, so other attachments and message data can reduce the space available for the PDF.
The receiving mail server can also use a smaller limit than the sender. Compressing below the stated maximum gives the message more delivery margin, especially when you are sending to a company, school, or government address.
- Use the Gmail preset for a common 25 MB attachment workflow.
- Use the Outlook preset when a 20 MB target is more appropriate.
- Use Custom when the mailbox or upload error names an exact limit.